The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Manage personal performance
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Pre- and post-operational personal condition is managed to ensure safe and effective performance Completed |
Evidence:
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Individual performance when conducting flight dispatch operations is monitored against workplace standards, procedures and requirements Completed |
Evidence:
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Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure a safe outcome of flight dispatch operations Completed |
Evidence:
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Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure a safe outcome of flight dispatch operations Completed |
Evidence:
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Sources of stress are identified and managed to maintain a safe aviation operating environment Completed |
Evidence:
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Limitations to personal performance are communicated to team to maintain a safe flight dispatch operating environment Completed |
Evidence:
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Maintain situational awareness
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Flight dispatch support systems are monitored using a systematic scan technique Completed |
Evidence:
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Information is collected to facilitate ongoing system management Completed |
Evidence:
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Flight environment is monitored for deviations from planned operations Completed |
Evidence:
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Hazards are identified, risks are assessed and hazard management is implemented Completed |
Evidence:
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Flight environment information is collected to update flight support operating environment Completed |
Evidence:
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Maintain effective communications and interpersonal relationships
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Effective and efficient communications and interpersonal relationships are established and maintained with all stakeholders to ensure optimum outcome of a flight Completed |
Evidence:
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Effective listening skills are applied Completed |
Evidence:
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Questions are used to gain additional information and to clarify understanding Completed |
Evidence:
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Responses are sought and provided to others in a timely manner Completed |
Evidence:
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Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment Completed |
Evidence:
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Flight support objectives are defined and explained to stakeholders including other team members, flight operations supervisors and flight crew Completed |
Evidence:
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Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews Completed |
Evidence:
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Appropriate protocols and procedures are followed when using communications systems during routine and contingency flight dispatch operations Completed |
Evidence:
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Appropriate levels of assertiveness are applied that ensure optimum completion of a flight Completed |
Evidence:
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Recognise and manage actual and potential threats
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Potential environmental or operational threats that are likely to affect flight safety are identified Completed |
Evidence:
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Actual environmental or operational threats that affect flight safety are identified Completed |
Evidence:
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Competing operational priorities and task demands that may represent a threat to flight safety are identified Completed |
Evidence:
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Countermeasures to manage threats are identified and implemented Completed |
Evidence:
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Flight progress and effect of countermeasures are monitored and assessed to ensure a safe outcome Completed |
Evidence:
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Alternative countermeasures are identified and implemented, and effectiveness of countermeasures are re-evaluated for effectiveness Completed |
Evidence:
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Recognise and manage actual and potential errors
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Checklists and standard operating procedures are implemented to prevent aircraft handling, procedural or communications errors Completed |
Evidence:
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Committed errors are identified and responded to before aircraft enters an undesired state Completed |
Evidence:
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Aircraft systems are monitored using a systematic scan technique to collect and analyse flight information for potential or actual error recognition purposes Completed |
Evidence:
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Flight operating environment is monitored to collect and analyse flight information for potential or actual error recognition purposes Completed |
Evidence:
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Individual or team performance is monitored to recognise potential or actual error occurrence Completed |
Evidence:
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Countermeasure implementation and supervision are undertaken to prevent errors before aircraft enters an undesired state Completed |
Evidence:
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Countermeasure implementation and supervision are undertaken to correct errors after aircraft enters an undesired state Completed |
Evidence:
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Recognise and manage undesired aircraft states
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Undesired aircraft states are recognised Completed |
Evidence:
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Individual and team flight support tasks are prioritised to ensure an undesired aircraft state is managed effectively Completed |
Evidence:
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Corrective actions to assist flight crew recover from an undesired aircraft state are applied in a safe and timely manner Completed |
Evidence:
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Undesired aircraft states are reported and recorded as required in accordance with applicable workplace procedures Completed |
Evidence:
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Assess situations and make decisions
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Problems affecting flight performance are identified and analysed Completed |
Evidence:
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Potential solutions to flight performance problems are identified Completed |
Evidence:
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Potential solutions and risks are assessed Completed |
Evidence:
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Course of action is determined and communicated to flight crew, passengers and/or other personnel, as required Completed |
Evidence:
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Tasks are allocated and actioned to implement optimal course of action outcomes Completed |
Evidence:
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Tasks are monitored for progress against determined course of action Completed |
Evidence:
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Plan is re-evaluated as required to achieve optimal outcomes Completed |
Evidence:
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